Aspire2 Education New Zealand Diploma in Information Technology IT I.T. Technical Support Level 5.  Fees free, no fees!  TTAF

NZ Diploma in Information Technology Technical Support

Level 5

Gain your degree in just 40 weeks 
Free for NZ Citizens and Permanent Residents*
With fees normally costing $10,488, there has never been a better time to study!

Looking for a career in an ever-expanding industry? One that earns top money, offers rapid career progression, and plenty of opportunities in New Zealand and around the world?

This Level 5 course is your springboard to the future!  It will set you up for work in the New Zealand I.T. environment, or provide you with study pathways to go on to further studies in the field of Information Technology.

*Eligibility criteria applies.


Start date:
30 May -  Christchurch Campus

18 July - Auckland Campus

18 July

Your last chance for fees free

What You Will Learn

Every organisation needs technical support workers to keep their business humming – and in New Zealand they’re in short supply.

Learn to install IT hardware and systems software, and build your operational knowledge of networking, database administration and IT service management. Tackle troubleshooting, problem solving and interface design; and learn how to create basic computer applications. 

Graduates Holding Diplomas

Level 5 Diploma

120 Credits

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40 Weeks

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 Auckland and Christchurch

Don't miss out
Join our 2022 Intake Now!


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NZ Diploma in
Information Technology Technical Support (Level 5)


Delivered by: Aspire2 Education.

Complete your study across the following modules in just 40 weeks.

There are eight modules that include the following topics:

  • Computer Hardware

  • Programming Fundamentals

  • Database Design and Implementation

  • Interactive Digital Media

  • Computer Networking

  • Systems and Application Software

  • Professional Practice

  • Technical Support


This programme aims to equip graduates with technical knowledge and hands-on experience in technical support. Graduates will have an awareness of the information technology environment, appreciate the needs of users, and be able to provide I.T. technical support. They will also be able to operate within the applicable professional standards. Some of the skills and knowledge graduates will have include I.T. hardware, systems software, networking, database administration, I.T. security, trouble-shooting systems issues and I.T. service management.

Entry Requirements

To enter this course, you will need:

  • One of the following academic or work backgrounds:

    • A  Level 3 or Level 4 certificate in Computing,​​

    • Successful completion of New Zealand Year 12 secondary schooling; or an international equivalent,

    •  Appropriate related work experience.​​

  • To be at least 18 years of age

  • New Zealand Citizenship or New Zealand Residency

  • ​To be proficient in English in order to understand the course content and requirements​

For free Training Eligibility: Students must be a New Zealand Citizen or Permanent Resident. 

Career Pathways

Successful graduates will be awarded the following qualification by New Zealand Qualifications Authority:

New Zealand Diploma In Information Technology Technical Support (Level 5), worth 120 credits.

Further Education

This qualification provides an academic pathway to more I.T. and Computing studies at Level 6, specialist, or other higher-level I.T. qualifications.


These may include:​

  • Aspire2 Education's NZ Diploma in I.T. Systems Administration, Level 6

  • New Zealand Diploma in IT Infrastructure (Level 6) with strands in Networking, and Systems Administration

  • New Zealand Diploma in Information Systems (Level 6) with strands in Business Analysis, User Experience, IT Project Management, Information Systems Innovation, and Data Analysis 

  • New Zealand Diploma in Software Development (Level 6) 

Employment Pathways

Graduates of this diploma will have the skills and knowledge to work in roles such as computer technical support, help desk and technical support officer, entry-level network administration, network engineering, and applications support analysis roles.


What are you waiting for

Spaces are limited, sign up to secure your spot on our upcoming intake.