NZ Diploma in Information Technology Technical Support
Gain your degree in just 30 weeks
Free for NZ Citizens and Permanent Residents*
There has never been a better time to study, fees normally $10,488.
Looking for a career in an ever-expanding industry? One that earns top money, offers rapid career progression, and plenty of opportunities in New Zealand and around the world?
This Level 5 course is your springboard to the future! It will set you up for work in the New Zealand I.T. environment, or provide you with study pathways to go on to further studies in Information Technology field.
*Eligibility criteria applies.
Tauranga: Monday 12 July 2021
Auckland, Christchurch: Monday 19 July 2021
8:30am to 1:00pm
Mondays to Fridays
What You Will Learn
Every organisation needs technical support workers to keep their business humming – and in New Zealand they’re in short supply.
Learn to install IT hardware and systems software, and build your operational knowledge of networking, database administration and IT service management. Tackle troubleshooting, problem solving and interface design; and learn how to create basic computer applications.
Level 5 Diploma
(34 incl holiday breaks)
Delivered by: Aspire2 Education.
Complete your study across the following modules in just 30 weeks.
There are six modules that include the following topics:
Modern Data Communications
Systems and Applications Support
Systems Installation and Maintenance
Application Design and Development
Database Development and Design
This programme aims to equip graduates with technical knowledge and hands-on experience in technical support. Graduates will have an awareness of the information technology environment, appreciate the needs of users, and be able to provide I.T. technical support. They will also be able to operate within the applicable professional standards. Some of the skills and knowledge graduates will have include I.T. hardware, systems software, networking, database administration, I.T. security, trouble-shooting systems issues and I.T. service management.
To enter this course, you will need:
One of the following academic or work backgrounds:
A Level 3 or Level 4 certificate in Computing,
Successful completion of New Zealand Year 12 secondary schooling; or an international equivalent,
Appropriate related work experience.
To be at least 18 years of age
New Zealand Citizenship or New Zealand Residency
To be proficient in English in order to understand the course content and requirements
For free Training Eligibility: Students must be a New Zealand Citizen or Permanent Resident.
Successful graduates will be awarded the following qualification by New Zealand Qualifications Authority:
New Zealand Diploma In Information Technology Technical Support (Level 5), worth 120 credits.
This qualification provides an academic pathway to more I.T. and Computing studies at Level 6, specialist, or other higher-level I.T. qualifications.
These may include:
New Zealand Diploma in IT Infrastructure (Level 6) with strands in Networking, and Systems Administration
New Zealand Diploma in Information Systems (Level 6) with strands in Business Analysis, User Experience, IT Project Management, Information Systems Innovation, and Data Analysis
New Zealand Diploma in Software Development (Level 6)
Graduates of this diploma will have the skills and knowledge to work in roles such as computer technical support, help desk and technical support officer, entry-level network administration, network engineering, and applications support analysis roles.